Privacy Policy
Last Updated: April 2025
Introduction
This Privacy Policy explains how Hov Homes (“we”, “us”, or “our”) collects, uses, and protects information from visitors to our website (the “Site”). By using the Site, you agree to the practices described in this Policy.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Message content and property-related details you choose to share
This information is collected when you submit a contact form or otherwise communicate with us through the Site.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and messages
- Provide information about real estate services and listings
- Schedule consultations, showings, or calls
- Maintain basic records of our communications with you
Emails, Newsletters, and Marketing
If you provide your contact information, we may use it to send you transactional messages (for example, replies to your inquiries or updates related to a specific request).
In the future, we may also use your email address to send optional newsletters or marketing updates about Hov Homes. You will be able to unsubscribe from marketing emails at any time by following the instructions included in those emails.
Cookies and Analytics
At this time, we do not intentionally use analytics tools (such as Google Analytics) or advertising pixels (such as Meta Pixel) on the Site.
In the future, we may add cookies or similar technologies to understand how visitors use the Site and to improve our services. If we do, we will update this Privacy Policy to describe the tools we use and the choices available to you.
How We Share Your Information
We do not sell your personal information. We also do not share your personal information with third parties for their own independent marketing purposes.
We may share your information with:
- Service providers who help us operate the Site and deliver services (for example, hosting providers, email providers, or website support). These parties are permitted to use your information only to perform services for us.
- As required by law, such as to comply with a legal obligation, respond to lawful requests, or protect our rights, safety, or property.
Data Storage and Retention
When you submit a form on the Site, your message is sent to us by email. We do not maintain a separate database of website leads beyond the email systems and tools we use in the normal course of business.
We retain personal information for as long as reasonably necessary to respond to your request, maintain records of our communications, and comply with legal obligations.
Your Choices
- Updating or deleting information: You may contact us to request that we update or delete personal information you have previously provided, subject to our legal and business needs to retain certain records.
- Marketing emails: If you receive marketing emails from us in the future, you may unsubscribe at any time by using the link provided in those emails.
Security
We use reasonable technical and organizational measures to help protect the personal information we receive. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
The Site is intended for adults and is not directed to children under 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of the Site after any changes means you accept the updated Policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact Hov Homes using the contact details provided on the Site's contact page.